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Windows Won't Update

Windows Update failures are common and frustrating, but they're almost always fixable without reinstalling Windows. Most errors come from a corrupted update cache or a stuck Windows Update service.

Common causes
  • The Windows Update cache has corrupted files from a previous failed update
  • The Windows Update service is stuck or not running
  • Not enough disk space to download and install the update
  • A third-party security tool is blocking the update

Step-by-step fix

  1. 1
    Run the Windows Update Troubleshooter
    Go to Settings → System → Troubleshoot → Other troubleshooters → Windows Update → Run. Windows will automatically detect and fix common update problems. Restart after it completes and try updating again.
  2. 2
    Clear the Windows Update cache
    Search for 'Command Prompt', right-click it, and choose 'Run as administrator.' Type these commands one at a time, pressing Enter after each: 'net stop wuauserv', 'net stop cryptSvc', 'net stop bits', 'ren C:\Windows\SoftwareDistribution SoftwareDistribution.old', 'net start wuauserv', 'net start cryptSvc', 'net start bits'. Then try Windows Update again.
  3. 3
    Free up disk space
    Major Windows updates need 10–20 GB of free space. Go to Settings → System → Storage and use Storage Sense to free space, or run Disk Cleanup. If your C: drive is nearly full, the update will fail every time.
  4. 4
    Manually download the update
    Go to the Microsoft Update Catalog at catalog.update.microsoft.com, search for the KB number shown in your Windows Update error, and download the standalone installer. Run it directly — this bypasses the Windows Update service entirely.
  5. 5
    Reset Windows Update components
    Download the 'Windows Update Reset Script' from Microsoft's official support page or use the built-in Reset-WindowsUpdate PowerShell script. This resets all update-related services and folders to a clean state without affecting your files.
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