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Home / Fix guides / Printer Not Connecting to Wi-Fi

Printer Not Connecting to Wi-Fi

A printer that refuses to connect to Wi-Fi is one of the most common small business tech headaches. The good news: it's almost always fixable in under 10 minutes without calling anyone.

Common causes

The printer lost its place on the network after a router reboot
The Wi-Fi password changed and the printer still has the old one
The printer is trying to connect to the wrong network (2.4 GHz vs 5 GHz)
A firewall or router setting is blocking the printer

Step-by-step fix

1
Restart everything
Turn off your printer, your router, and your computer. Wait 30 seconds, then turn the router on first, wait 60 seconds, then turn the printer on, then the computer.
2
Re-run the wireless setup on the printer
On your printer's control panel, go to Settings → Wireless Setup Wizard (or Network Setup). Select your Wi-Fi network name and enter the password. Make sure you're picking the 2.4 GHz network (the one without a '5G' suffix) if your printer is older.
3
Print a network configuration page
Most printers have a button combo or menu option to print a network report. Confirm the IP address shown is on the same subnet as your router (e.g. 192.168.1.x).
4
Reinstall the printer driver on your computer
On Windows, go to Settings → Bluetooth & devices → Printers & scanners → remove the printer. Then go to the printer manufacturer's website, download the latest driver, and reinstall. On Mac, go to System Settings → Printers & Scanners, remove the printer, and re-add it.
5
Set a static IP for the printer
Log into your router admin panel (usually 192.168.1.1 or 192.168.0.1), find the DHCP lease list, and assign the printer's MAC address a fixed IP. This prevents the printer from getting a new IP address every time it reconnects.

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